I called VZW yesterday cause I wanted to talk to someone about a Family Share loyalty plan that offered 550 minutes and no texting options. I've spoken to reps about it before, but never pulled the trigger because of the lack of texting included. So, the guy I get in a rather rude way, tries to tell me he's never heard of this plan and that he can't help me. He said he sees no such plan and that he wouldn't know who to transfer me to, because that plan doesn't exist. I went on to tell him that I've spoken to reps about it before and I started quoting specific details of the plan to him. I asked if I needed to call back and talk to another rep. He said that wouldn't help because the plan doesn't exist.
So... I called back 5 minutes later, entered a slightly different maze of combination of call queue numbers and ended up easily switching to the Family Share 550 plan.
Too bad I didn't get the first rep's name. Would have loved to call him back.
Thursday, July 7, 2011
My HTC Thunderbolt's battery
I've had an HTC Thunderbolt for about 3-4 months now and for the most part I love it. Its my first smartphone and I can't put the thing down. Well, that's not true. I put the thing down when the battery meter tells me I have to, and take my word for it... the battery meter tells me that a lot.
A few days ago I called VZW to talk to someone about battery life. The guy went on about how my battery was under warrantly and that he could send me a new one in the mail. I got it yesterday and noticed its actually made by a different manufacturer then the original battery that came with my phone was. I'll be testing this bad boy out over the next couple of days, before I return my old battery.
Inaugural posting...
So, this is the first ever blog post that I'm doing. I'm going to give all the credit in the world to my friend Sam for unleashing my mind to the world. After bothering him with technology, sports and other random thoughts... he suggested that I start a blog. Well, this is that blog...
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